FAQ

At The Wood Touch LLC, we recognize that we have a responsibility to protect and respect your privacy and take care of your data. We will never share your personal information with any third party.

We accept all major credit and Debit cards (MasterCard, visa card), Discover and Check

It is our policy to keep your credit card information secure. When you enter your credit card information online, we use a secure order site, which encrypts and protects your credit card information.

Taxes will be collected on each item as required by each state’s taxing authority. Sales tax will be automatically applied to your order based on applicable state and local sales tax laws and shipping destination.

When you visit Wood Touch and place an order, we will require you to provide the shipping and billing addresses. After you enter the data into the appropriate forms, we will store your name, email, and shipping address to process the transaction and deliver the order. Your credit card information is entered into a secure encrypted site and is never stored on our servers.

Please visit our refund policy page for more details.

If you have any further questions that have not been addressed in our FAQ, Please contact us by emailing us and we will get back to you as soon as possible.