Shipping Policy

Thanks for visiting and shopping at Wood Touch, following are the terms and conditions that guide our Shipping Policy.

Shipping Delivery Time

We value each and every single customer. Our top priority is making sure the items get delivered to our customer as soon as possible. All products are processed within 3 weeks after order has been made because of the uniqueness of some orders hours after payment and sent to the fulfillment center for dispatch, you will receive a confirmation email with your tracking information. Delivery time usually takes within 40 days depending on the weather conditions or your location.

When we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.

Shipping Delays

Shipping time is estimated and commences from the date of shipping, rather than the date of order, and can take longer than expected date due to, invalid address, customs clearance procedures or other causes.

Shipping Rates & Delivery Estimates

Shipping charges for your order will be calculated and displayed at checkout.

Shipment confirmation & Order tracking

You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours after order has been processed.

Payment

We accept all major credit and Debit cards (MasterCard, visa card) Discover and Checks. Please be sure to provide your exact billing address and telephone number. Please be sure to provide your exact billing address and telephone number.

Payment Confirmation

A confirmation email will be sent to you once the order is authorized and verified. Once the payment verified, the order cannot cancel or change within this sort of time. However, we will do our best to support your request.

We are here to help! Please do not hesitate to submit a complaint if you have problems with your order. Contact our customer service team by sending an email to us at [email protected] if you have further questions.