Privacy-Policy

Wood Touch LLC — www.woodtouchus.com

PRIVACY POLICY
Last Updated: March 2026

  1. Introduction

Wood Touch LLC (“Company,” “we,” “us,” or “our”) operates under the trade name Wood Touch and is committed to protecting the privacy of our customers and website visitors. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.woodtouchus.com or interact with our services.

Please read this policy carefully. If you disagree with its terms, please discontinue use of our site and services.

  1. Information We Collect

We may collect the following types of information:

  • Personal Identification Information: Name, email address, phone number, mailing address.
  • Business Information: Project details, preferences, and service requests.
  • Usage Data: IP address, browser type, pages visited, and time spent on our website.
  • Communications: Messages, inquiries, and feedback you submit through our forms or contact channels.
  1. How We Collect Information

We collect information:

  • Directly from you when you fill out forms on our website or advertising platforms.
  • When you schedule a consultation or visit to our workshop.
  • When you contact us via email, phone, or SMS.
  • Automatically through cookies and analytics tools on our website.
  1. How We Use Your Information

We use the information we collect to:

  • Respond to your inquiries and service requests.
  • Schedule and confirm appointments and workshop visits.
  • Send appointment reminders and follow-up notifications.
  • Improve our website, services, and customer experience.
  • Comply with applicable legal obligations.
  1. SMS / Text Messaging

By providing your phone number and opting in to receive SMS communications from Wood Touch LLC, you consent to receive text messages related to appointment confirmations, visit reminders, and service notifications.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties, excluding aggregators and providers of the Text Message services.

Information sharing with subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

Message frequency varies. Message and data rates may apply. You may opt out at any time by replying STOP to any message. For help, reply HELP or contact us at info@woodtouchus.com.

  1. How We Share Your Information

We do not sell, trade, rent, or otherwise transfer your personal information to outside parties except as described below:

  • Service Providers: We may share information with trusted third-party vendors who assist us in operating our website or conducting our business, subject to confidentiality agreements.
  • Legal Requirements: We may disclose information when required by law or to protect our rights, property, or safety.
  • Business Transfers: In the event of a merger or acquisition, your information may be transferred as a business asset.

All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties, excluding aggregators and providers of the Text Message services.

We do not sell or share your personal information with affiliates or third parties for their own marketing purposes.

  1. Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to enhance your browsing experience. You can instruct your browser to refuse cookies; however, some portions of our site may not function properly.

  1. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law.

  1. Your Rights

Depending on your state of residence (New Jersey, New York, or Pennsylvania), you may have the right to:

  • Access the personal information we hold about you.
  • Request correction of inaccurate information.
  • Request deletion of your personal information.
  • Opt out of certain data uses.

To exercise these rights, contact us at:
Wood Touch LLC
12 Maple Ave, Pine Brook, NJ 07058
📧 info@woodtouchus.com
📞 +1 973-934-1003

  1. Children’s Privacy

Our services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children.

  1. Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of significant changes by posting the new policy on this page with an updated date. Continued use of our services constitutes acceptance of the updated policy.

  1. Contact Us

For questions or concerns about this Privacy Policy:

Wood Touch LLC
12 Maple Ave, Pine Brook, NJ 07058
🌐 www.woodtouchus.com
📧 info@woodtouchus.com
📞 +1 973-934-1003